AussieMigrate
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Get in touch with AussieMigrate

Have a question about Australian visas, our services or an existing order? Our team of migration consultants is here to help.

Business hours: Monday – Friday: 9:00 – 17:00 (AEST)

Frequently asked questions

How can I contact AussieMigrate?

You can email us at support@aussiemigrate.com, call +61 2 5138 3145, or visit our office at 121 Marcus Clarke St, Canberra ACT 2601, Australia.

How quickly will I get a response?

We aim to respond to all emails within one business day. Phone calls are answered during business hours, Monday to Friday, 9am – 5pm AEST.

Can you tell me which Australian visa is right for me?

Yes. Our free visa review assesses your profile across suitable pathways such as Subclass 189, 190, 500, 600, 417 and 462, and recommends clear next steps.

Are you a government agency?

No. AussieMigrate is a private service and is not affiliated with the Australian Government or the Department of Home Affairs. Official visa applications and government fees are lodged with the Department directly.

I have already purchased a package. How do I get support?

Email support@aussiemigrate.com with your payment reference number and our team will assist you with your order.

Can I request a refund or change my package?

Refund and change requests are handled according to our Terms of Use. Contact our support team by email and include your payment reference.