Privacy Policy

The primary Data Controller is:

Globridge Limited
Operator of AussieMigrate.com
Company registration number: HE473094
Registered address: Omirou, 76 Alexandrou Business Centre 3096, Limassol, Cyprus
Privacy email: support@aussiemigrate.com

The appointed registered migration agent or legal practitioner may act as an independent controller, joint controller, or service provider, depending on the arrangement.

We process personal information in connection with support for:

1. Skilled Independent visa (subclass 189).
2. Skilled Nominated visa (subclass 190).
3. Skilled Work Regional (Provisional) visa (subclass 491).
4. Visitor visa (subclass 600).
5. Student visa (subclass 500).
6. Working Holiday visa (subclass 417).
7. Work and Holiday visa (subclass 462).

Depending on your chosen pathway, we may collect:

1. Name, date of birth, nationality, address, email, and phone number.
2. Passport, identity, photograph, and visa information.
3. Account login and security information.
4. Education, qualifications, English-language results, and skills-assessment information.
5. Employment history, occupation, references, and income information.
6. Travel, immigration, and previous application history.
7. State or territory nomination information.
8. Financial evidence and payment records.
9. Health, character, police-clearance, and biometric information.
10. Information about partners, children, parents, sponsors, or other relevant persons.
11. Documents and communications submitted through the platform.
12. Customer-support, complaint, survey, and feedback information.
13. IP address, browser, device, usage, cookie, diagnostic, and security data.

We may receive information directly from you, an authorised representative or family member, a migration professional, payment provider, government body, education provider, or other authorised source.

If you provide another person's information, you confirm that you have lawful authority and any required consent.

Where the GDPR or UK GDPR applies, we rely on:

1. Contract, to provide purchased Services and manage your account.
2. Consent, for marketing, non-essential cookies, certain sensitive information, and certain AI processing.
3. Legal obligations, including tax, accounting, regulatory, and professional requirements.
4. Legitimate interests, including security, fraud prevention, Service improvement, and legal claims.
5. Explicit consent or another lawful exception, when processing sensitive or special-category information.

You may withdraw consent at any time, but this will not affect processing that was already lawful. Withdrawal may prevent us from providing a Service where the information is necessary.

We use personal information to:

1. Create and manage accounts.
2. Verify identity.
3. Conduct AI-powered Immigration Eligibility Evaluations based solely on the information you provide.
4. Identify potential visa pathways.
5. Generate personalised document checklists.
6. Prepare, organise, and review documents.
7. Provide application submission assistance.
8. Where you choose to proceed with regulated immigration assistance, facilitate your engagement with an appropriately appointed Australian registered migration agent or Australian legal practitioner.
9. Provide ongoing status support.
10. Process payments and refunds.
11. Communicate with you.
12. Prevent fraud and protect the platform.
13. Improve Service performance.
14. Meet legal and professional obligations.
15. Manage complaints and legal claims.
16. Send marketing communications where permitted.

Purchasing or completing an AI Immigration Eligibility Evaluation does not establish a migration agent-client relationship.

AussieMigrate uses artificial intelligence and other automated technologies to provide AI-powered Immigration Eligibility Evaluations, identify potential visa pathways, organise information, generate document checklists, assist with document preparation, improve customer communications, and enhance the efficiency of our Services.

AI-generated Immigration Eligibility Evaluations are based solely on the information provided by you. We do not independently verify the accuracy, completeness, authenticity, or currency of the information you provide before generating an AI Immigration Eligibility Evaluation. You are solely responsible for ensuring that all information and documents submitted to AussieMigrate are accurate, complete, truthful, and up to date. If the information submitted is inaccurate, incomplete, misleading, fraudulent, or outdated, the resulting evaluation, recommendations, and any subsequent services may also be inaccurate or unsuitable. We are not responsible for any assessment, recommendation, or outcome resulting from such information. AI-generated evaluations are intended for preliminary informational purposes only and do not constitute legal advice, migration advice, or regulated immigration assistance under Australian law.

Where a customer proceeds with regulated immigration assistance, any professional advice or representation will be provided separately by an appropriately appointed Australian registered migration agent or Australian legal practitioner in accordance with the applicable Retainer Agreement.

Where required by applicable law or professional obligations, we will obtain any necessary consent before personal information is processed using AI systems by an appointed migration professional.

Where applicable law grants rights regarding automated decision-making, you may request information about the processing, request human intervention where required by law, or exercise any other rights available under applicable legislation.

AI service providers may process information in accordance with their own security and privacy standards.

We do not sell or rent personal information.

Where necessary and lawful, information may be shared with:

1. An appointed Australian registered migration agent or Australian legal practitioner, where you choose to proceed with regulated immigration assistance.
2. The Department of Home Affairs.
3. Australian state or territory authorities.
4. Skills-assessment authorities.
5. Education providers.
6. Medical, biometric, or police-clearance providers.
7. Translation and document-certification providers.
8. Payment and identity-verification providers.
9. Hosting, cloud, AI, security, communication, and support providers.
10. Professional advisers, regulators, courts, or law-enforcement bodies.
11. A purchaser or successor in a business transfer.

Government and third-party recipients process information under their own laws and privacy policies.

We share only the personal information reasonably necessary for each recipient to perform the relevant services or comply with applicable legal obligations.

Payments are processed by third-party payment providers. AussieMigrate does not store full payment-card details.

Payment providers may process billing, transaction, device, and fraud-prevention information under their own privacy policies.

We use one or more reputable third-party payment processors to securely process payments. The payment processor used for your transaction may vary depending on your location, currency, or payment method.

We may use:

1. Strictly necessary cookies for login, security, and platform operation.
2. Functional cookies to remember preferences.
3. Analytics cookies to measure performance.
4. Marketing cookies to measure campaigns and display advertising.

Consent will be requested for non-essential cookies where required.

You can manage cookies through our consent tool or browser settings. A separate Cookie Policy should identify the cookies, providers, purposes, and retention periods used.

Globridge Limited serves customers internationally. Personal information may be processed in Australia, Cyprus, Canada, the United States, the European Economic Area, the United Kingdom, and other jurisdictions where our affiliates, infrastructure providers, cloud service providers, AI service providers, payment providers, or appointed migration professionals operate.

Where required, we use safeguards such as contractual protections, Standard Contractual Clauses, adequacy decisions, transfer assessments, or other lawful mechanisms.

Where the Australian Privacy Principles apply, we will take reasonable steps regarding overseas disclosures. See OAIC cross-border guidance.

Our infrastructure is hosted using commercially reasonable cloud service providers located in one or more jurisdictions including Australia, the European Union, the United States, and other countries where our service providers maintain secure infrastructure.

We retain personal information only for as long as reasonably necessary to provide our Services, comply with legal, regulatory, accounting, taxation, and professional obligations, resolve disputes, and protect our legal rights. Retention periods may vary depending on the type of information and the applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete, destroy, or anonymise it.

We use reasonable security measures, including access controls, encryption where appropriate, monitoring, secure hosting, confidentiality obligations, and incident-response procedures.

No system is completely secure, and absolute security cannot be guaranteed.

Users must be at least 18 years old to create an account or purchase Services.

An adult applicant or authorised representative may provide information about a child, partner, parent, sponsor, or other person where relevant to an application.

The person providing the information confirms that they have lawful authority and any required consent.

Depending on applicable law, you may request:

1. Access to your information.
2. Correction of inaccurate information.
3. Deletion or erasure.
4. Restriction of processing.
5. Data portability.
6. Objection to processing.
7. Withdrawal of consent.
8. Information about automated processing.
9. Human review of certain automated outcomes.
10. Information about international-transfer safeguards.

Some rights are subject to legal and professional record-keeping exceptions.

Requests should be submitted to support@aussiemigrate.com. We may request information necessary to verify your identity before responding.

We may send marketing communications with consent or where otherwise permitted by law.

You can unsubscribe through the message, your account preferences, or by contacting us.

You may still receive necessary account, security, payment, and Service communications.

Privacy concerns should be sent to:

Privacy email: support@aussiemigrate.com
Postal address: Omirou, 76 Alexandrou Business Centre 3096, Limassol, Cyprus

Depending on the laws that apply, you may also complain to the Cyprus Data Protection Commissioner, the UK Information Commissioner's Office, the Office of the Australian Information Commissioner, or another relevant regulator.

We may update this Privacy Policy to reflect changes to the Services, laws, AI systems, service providers, or business operations.

Updated versions will be published with a revised effective date. Where a change requires new consent, we will request it.

This Privacy Policy is governed by the laws of Cyprus, without prejudice to mandatory Australian or other applicable privacy and data-protection laws.

AussieMigrate.com
Owned and operated by Globridge Limited
Company registration number: HE473094
Registered address: Omirou, 76 Alexandrou Business Centre 3096, Limassol, Cyprus
Privacy email: support@aussiemigrate.com